Sendral

Refunds

Tight but fair. Here's the whole policy.

When you get a refund

If Sendral fails to run on a supported macOS version — macOS 15 (Sequoia) through macOS 26 (Tahoe) — and we can't get it working together, you get a full refund. Request it within 14 days of purchase at support@sendral.app with your order email and a short description of what happens when you launch the app.

When you don't

• Change of mind. No refunds for "decided I don't need it." It's $29.99, there's a free 7-day trial that needs no card, and the feature list, requirements, and quickstart are all on the site before you buy.
• Unsupported macOS versions. If you're on a macOS version older than 15, the app is not supported and that's stated before checkout.
• After 14 days. The window exists so "it doesn't run" gets found fast — you'll know within the first hour, not week three.

Why so strict?

Solo developer, $29.99 one-time price, no subscription. The margin for playing refund games is zero, so the policy is simple instead: if the app doesn't work on a Mac it claims to support, that's my problem and you get your money back. Everything else was knowable before purchase — the trial is there so you can find out for free.

How refunds are processed

Payments are processed by Stripe, so approved refunds are issued through Stripe back to your original payment method. It usually lands within 5–10 business days depending on your bank.

Before you ask for one

Most "it doesn't work" cases are a permissions step — usually Full Disk Access — not a broken app. Check the quickstart and troubleshooting guide, or just email me; a working app beats a refund for both of us.